Speaking at the UX Christ Church meetup was a rewarding experience filled with engaging conversations and insightful discussions. The topic at hand—the transition from executing tasks to orchestrating workflows with AI—highlighted a shift in the skill sets that the market now demands.
Gone are the days when mere execution suffices. Today, the industry cries out for architects and orchestrators. The role of execution is now almost a given. Instead, the conversation is moving towards strategy, creativity, and that distinctly human interconnection layer that machines alone can't replicate.
The heart of the discussion revolved around the human value of orchestration. It’s not just about creating workflows; it’s about understanding customer needs deeply and engaging in meaningful customer discovery. By co-creating personalized experiences through app and website interactions, we can harness technology to deliver remarkable results.
During the event, we delved into why the critical decision has shifted. It’s no longer purely about what we execute but more about what we choose to build and why. This shift is fundamental for ensuring reliable and consistent user experiences.
Building the right system is crucial. Only then can we achieve scalability and manage high volumes effectively. For instance, during my talk, I emphasized how AI agent memory handling—while perceived as complex—can be streamlined. Workflow building and execution are contextual, not necessarily memory-heavy, as context is offered when needed, avoiding reliance on exhaustive semantic data from vector databases.
For those new to workflow creation and AI agents, I recommended starting with technologies like Claude. It’s a practical entry point for understanding capabilities and building simple workflows. However, a word of caution: while Claude is an excellent learning tool, it’s not designed as a scalable, persistent system and may lead to vendor lock-in if not used judiciously.
The event was more than just a seminar—it was a collaborative exploration. Discussions spanned across different spectrums with students, professionals, senior personnel, business owners, and UX designers all contributing to the dialogue. The sheer potential of AI across industries and businesses was evident, empowering UX designers and other professionals to lead the charge rather than playing catch-up with the AI wave.
My thanks go to the organizers for facilitating such a fantastic event. It showcased not just the future of UX design but the transformative power of AI in business and professional spheres. I left the meetup energized and optimistic about the role orchestration will play in our technological evolution.