User Data Deletion Instructions

Your right to deletion

You can ask us to delete the personal data we hold about you at any time. This includes your account information, any data we have cached from connected accounts (such as Google Gmail, Calendar, Drive, or Contacts), and any workflow or automation records associated with your account.

How to request deletion

To request deletion of your data, send an email to hello@hmn.plus with the subject line "Data Deletion Request".

So we can locate and verify your account, please include:

• The email address associated with your HMN.Plus account
• Your name, if different from the name on the account
• Confirmation that you want your personal data permanently deleted

We may contact you to verify your identity before processing the request. This protects you against someone else requesting deletion of your data without your authorisation.

What happens next

• Within 30 days of receiving and verifying your request, we will permanently delete your personal data from our systems.
• This includes your account data and any data cached from connected services. Where data has been shared with sub-processors to operate the Service, we will request its deletion in line with our agreements with them.
• Once deletion is complete, we will send you a confirmation email to the address you contacted us from.

What we may retain

We may retain a limited amount of information where we are legally required to do so — for example, billing and tax records — or where necessary to resolve disputes, prevent fraud, or enforce our agreements. Any such data is kept only for as long as the law requires and is then deleted. Aggregated, anonymised data that can no longer be linked to you may be retained.

Revoking connected account access

You can disconnect any third-party integration at any time and revoke our access directly through the provider's own security settings (for example, your Google account permissions). Revoking access stops further processing but does not, on its own, delete data we already hold — for that, please send a deletion request as described above.

Contact

For any questions about deleting your data, contact us at:

hello@hmn.plus

Ramirez Holdings Limited
Christchurch, New Zealand