At hmn.plus, we initially viewed workflows as mere outputs—tools to streamline processes and generate results. But soon, we unearthed a hard truth: the true product wasn't the workflow itself. It was the data these executions generated. Understanding this opened up new avenues for driving business growth.
The journey began with our dashboard innovation. It encapsulates company-related workflow data, showcasing workflows run, average times, and insights drawn from workflow generation data. This isn’t just about seeing what's been done—it's unraveling patterns and performance, understanding what often goes unnoticed.
Our insights page is where the magic really happens. With all workflow data stored within your deployment, you can now analyze not just each workflow, but gain insights at the broader business level. For instance, analyze how teams interact with customers or measure the latency in response times. With this data, you can pinpoint delay points between sequential processes, particularly effective when tracking communication workflows.
This new feature allows you to consult an AI, engaging with your data conversationally. By exploring the execution logs, you can locate potential bottlenecks or improvement areas effortlessly. The AI doesn't just observe—it interacts, offering a new dimension to your data analytics.
We’re enhancing capabilities further with execution logs. Access historical data down to each workflow, examining everything from emails sent to PDFs generated. Such visibility transforms how you approach business workflows, granting you the power to revisit and refine existing processes.
This latest advance isn’t just about marketing; it applies across all departments. Departments can use these insights to identify who’s triggering workflows and where the workload truly lies. For example, marketing might be initiating many workflows, but the product team might be bearing the greatest execution load, providing a clearer picture of intra-departmental dynamics.
With the release of these features, you have more control. Download the release and start exploring the comprehensive insights available. Build and trigger workflows while uncovering which areas of your operations can evolve. These are opportunities to refine and optimize your business strategy.
Feedback is invaluable, and we invite you to interact with this data. Discover what you can analyze and ask critical questions. Our insights aren't static; they’re dynamic, ready for your input and ideas. Let’s shape a more efficient future together.